Issues in your area
Check if there are any active incidents impacting your water supply.
Current incidents in our area:
Emergencies
Stay in the know
Don’t miss important alerts when there’s an issue with your water supply. Register for an online account and we can contact you quickly by SMS or email to let you know what’s happening and provide updates on repairs. It only takes a few minutes to register. If you're already registered, please log in and check your email address and mobile number are still up to date.
Report a problem
If you have spotted a leak or have a water or wastewater issue, please let us know here.
Leaks? We're on it!
Find out more about what we're doing to tackle and prevent leaks.
Low water pressure
If water's coming out of your taps with less force than usual, it could be a pressure problem.
Got a burst pipe?
If a pipe in you home has burst, it's best to act quickly to keep damage to a minimum.
Blocked drains
Blocked pipes can stop wastewater draining away which can be messy, so you'll need to get it sorted fast.
Supply interruptions
Advice on what to do if your water supply is affected and what we can do to help you.
Flooding
If your home, garden or local roads have flooded, click the link below for advice.
Bogus callers
We want you to feel safe, so if you're unsure if a caller is from United Utilities, please get in touch.
Need a plumber?
If you've got a leaky tap or burst pipe, find your nearest qualified plumbers here.