Site Area charging process

You can find out more about Site Area charging process by watching the presentations below which were taken from our Site Area webinar for retailers in September 2021. You can also find the slides here that go along with the clips here (PDF 1,938 KB opens in a new window).

Site Area Webinar Part 1

Site Area Webinar Part 2

Site Area Webinar Part 3

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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