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Trade Effluent for retailers

You can find out more about Trade Effluent by watching the presentations below which were taken from our Trade Effluent session for retailers in May 2021. You can also find the slides here that go along with the clips (PDF 934 KB opens in a new window).

United Utilities Trade Effluent team

Find out more about our Trade Effluent team.

Legislation and control

Learn more about Trade Effluent and why we need to control it.

Market processes and forms

What consents we issue and which form you should complete.

Sampling and charging

Strength determinations and the mogden formula.

Enforcement

Learn more about our powers and how we enforce them.

Reference material

Incident management and useful links.

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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