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Business services

Welcome to business services. Here you can find helpful advice for retailers and business customers as well as information on services we offer.

Business customers

Are you a business, charity or public sector organisation looking for services available to you?

Retailers

Everything you need to know as a licenced retailer dealing with United Utilities

Industrial and domestic wastes

Find our more about how to dispose of liquid wastes which cannot be accommodated through a sewer network

Trade effluent

If any effluent (liquid waste) is discharged into our public foul sewers from a business or an industrial process click here

Property searches

This service is aimed at conveyancers and solicitors to support the property buying process in the North West region.

Leaks on your property

If you suspect you might have a leak on your property take a look at our advice on where to check and repairs.

UUW Limited - access codes

Request access to our water supply system to supply water to eligible non household customers

Important Notice

Frozen Pipes

Due to the recent freezing weather conditions, some of our customers have called to say their water has gone off or it’s coming out the tap in a trickle. This could be due to frozen pipes in your home. If you think your pipes may be frozen but they have not split or burst, there are some simple steps you can take to help slowly thaw them by using a hot water bottle or hairdryer, starting from the end nearest your tap.

Remember to avoid using a naked flame as this may not be safe. For lots of advice on how to deal with frozen pipes, please take a look at our winterwise page.

Due to the recent freezing weather conditions, some of our customers have called to say their water has gone off or it’s coming out the tap in a trickle. This could be due to frozen pipes in your home. For lots of advice on how to deal with frozen pipes, please take a look at our winterwise page.

Frozen pipes

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