Contact Us - Pensions

Don’t forget you have online accounts which means you can check your pension 24/7.

However if you have a query about your pension, that can’t be answered on the website or by logging on to your pension account, please get in touch with our pension administrators. The administrators hold member records and pays out pension benefits on behalf of the Trustees.

We have three administrators depending on which pension scheme you are a member of:

Defined contribution members, including members who have Additional Voluntary Contributions (AVCs) Online account: TargetPlan https://lwp.aegon.co.uk/targetplanUI/login Email - my.pension@aegon.co.uk Phone number - 01733 353481 Address - Aegon Workplace Investing, Sunderland, SR43 4DH

Defined benefit (including hybrid*) members of the United Utilities Pension Scheme (UUPS) Online account: epA https://epa.towerswatson.com/accounts/uup/ Email - uups@wtwco.com Phone number - 0113 394 9309 Address - United Utilities Pension Scheme, WTW, Sunderland, SR43 4JU *If you have a query related to your DC top up pot please contact Aegon

ESPS members Online account: Myesps https://uuplc.myesps.co.uk/Login Email - enquiries@Railpen.com Phone number - 02476 472 583 Address - Railpen, Unit 2 Rye Hill Office Park, Birmingham Road, Coventry, CV5 9AB