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United Utilities site area map checking service terms and conditions

Users are asked to note these terms, which govern the basis on which the information on this website is presented, prepared and subsequently used for the calculation of wholesale charges to retailers.

This document should be read in conjunction with the following:

a) United Utilities Data Protection and Privacy Notice

b) Site area information and map checking service

DEFINITIONS

a) The Company – United Utilities Water Limited

b) The Act – The Water Industry Act 1991

c) Customer – A person or retailer for or to whom the Company provides any water or sewerage services or who applies to become such a person and uses the Website (cf Section 219 of the Act)

d) The Website – site area Website prepared by United Utilities Water Limited

1. INFORMATION

1.1 The information contained in this website has been prepared by the Company in conjunction with a number of external agencies. The information relating to site area will be used in conjunction with existing data held by the company to calculate responsibility for drained areas and therefore wholesale surface water and highway drainage charges to retailers.

1.2 Wherever possible information will be presented in the form of a map or plan via the Website, although this may not be possible in all cases. 

1.3 The Company acknowledges that changes in premises ownership, sales and acquisitions take place on a regular basis. The information presented by the Company will be based upon information currently in its possession and where the Customer has not yet informed the Company of any changes and/or where the Company has not had a reasonable opportunity to update the information. The Company shall therefore not be liable for displaying any out of date information that is subsequently used for any purpose outside the context of the website.

1.4 The Company reserves the right to review and assess any alterations submitted by the Customer before amending our records. 

1.5 The Company reserves the right to re-instate its original assessment for wholesale charging purposes should any amendments submitted by the Customer subsequently be proved to be incorrect.

1.6 The Company reserves the right to recover from the Customer any costs that it has reasonably incurred in cases where a Customer disputes the wholesale charging band allocated to the premises and it is subsequently demonstrated that the Company’s assessment was correct.

2. COPYRIGHT AND CONFIDENTIALITY

2.1 The Customer acknowledges that the information contained in the website is confidential and is intended for the use of the Customer in determining their liability for surface water and highway charges only. The copyright and any other intellectual property rights within the website shall remain the property of the Company and/or its agents. No intellectual or other property rights are transferred or licensed to the Customer except to the extent expressly and separately provided.

2.2 The Customer is entitled to print, manually amend and return copies of maps to the Company in order to declare and/or amend an area of responsibility. Other than for this purpose no copying or re-printing of any maps contained in the website is permitted.

2.3 The Customer agrees (in respect of both the original and any copies made) to respect and not to alter any trademark, copyright notice or other property marking which appears on the website.

2.4 The maps displayed within the website are protected by Crown Copyright and must not be used for any purpose outside the context of the website. The Customer agrees to indemnify the Company against any losses, costs, claims and damage suffered by the Company as a result of any breach by either of them of the terms of paragraphs 2.1 to 2.4 inclusive.

3. GENERAL

3.1 If any provision of these terms is or becomes invalid or unenforceable, it will be taken to be removed from the rest of these terms to the extent that it is invalid or unenforceable. No other provision of these terms shall be affected.

3.2 These terms shall be governed by English law and all parties submit to the exclusive jurisdiction of the English courts.

3.3 Nothing in this notice shall in any way restrict the Customer’s statutory rights or any other rights of access to the information contained within the Website or supporting systems.