Woman on phone

Difficulty paying your bill?

We know it’s a difficult time for many households due to the cost of living and we’re all feeling the pinch. We really don’t want you to worry about your water bill so please get in touch if you’re having payment difficulties so we are aware of this and can provide the right support.

Find the support that's right for you

Everyone needs a little help sometimes and we offer lots of different support options to those struggling with their bills. Click the button below and we'll make sure you're on the best support scheme for you.

Support with your water bill

We are already helping more than 200,000 customers with their water bills so you’re not alone. Our video explains more about the help we can provide.

The best way to apply for support is to complete our online form using the link below or call us on 0800 072 6765

Apply for support

Other ways to save money on your water bill

Help managing your money

We've included information below on FREE independent support available to help tackle your debts, useful information on how to keep your credit score healthy.