The repair is much more complex than we first thought, and it's taking our team longer than expected to begin the work. All customers should have supply however this may fluctuate during peak times of the day. Please be assured, our team are doing all they can and will have things back to normal as soon as possible. We’re really sorry for any inconvenience this is causing. Thank you for your patience. We’ll make sure to keep you updated on this page with any further information. |
It’s taking longer than we hoped to start the repair at Winchester Way, as we’re struggling to safely gain access due to the location of the leak. Our team will return later this evening to complete the required work and will have your taps flowing again soon. We’re sorry for any inconvenience.
The repair is trickier than we first thought, we’ve been out to take a look and we’ll need to return to carry out further investigations to get this resolved. Please be assured, our team are doing all they can to get your taps flowing again.
Thanks for your patience whilst we get to the bottom of this.
We’ll update you here when we’re back onsite.
We're progressing with the repairs in your area, but we still have work to do. Please be assured, our team are doing all they can and will have things back up and running soon. We’re sorry for any inconvenience this is causing, and thanks again for your patience.
Good news, our team have now arrived back on site, please be assured we’re making good progress with the repairs.
We still have some work to do to get things back to normal and it’s taking a little longer than we hoped
We’re sorry for any inconvenience this is causing, and thank you for your patience.
Just to let you know, we’re making progress with the work to repair the mains on the network in your area, but we still have some work to do. Due to the complex nature of the work our team have had to leave site to collect some additional parts to complete the repair.
We’re sorry for any inconvenience and hope to have your taps flowing again very soon.
You can head back here, to find updates as we progress with the repair.
It’s taking us longer than we’d hoped to complete the repair in the BL2 area. Please be assured repairs are underway, but we do still have some work to do.
Thank you for your understanding and patience whilst our team continue to work on this.
We will keep you updated here as we move along with the repair.
Good news, our team have now arrived on site and they’ll be doing all they can to get your water supply back to normal as quickly as possible.
We’re sorry for any inconvenience this is causing, and thank you for your patience.
We’re sorry we haven’t got your water flowing just yet, it’s really important to us to get things back to normal and we’re working as quickly as we can to make this happen.
As soon as we arrive and have started the repair we’ll let you know here.
Thanks for your patience.
We want to assure you, it’s our top priority to get things back to normal in your area and we’re doing all we can to get started with the work.
Please bear with us, we’ll let you know when we’re on site and have started the repair.
We’re really sorry we haven’t got your water flowing just yet. Thank you for your patience.
We’re sorry if you’re experiencing no water or low water pressure. We’ve found the cause to be a leak on Winchester Way. Now that we’ve identified the cause of the problem, our team will assess the issue and start the repair work shortly.
Thank you for your patience. We’ll make sure to keep you fully updated on this page with any further information.