We’re really sorry if you’re still experiencing no water or lower water pressure than normal. Our team will be working throughout this afternoon to complete the repair to the leak and will have your taps flowing again as soon as possible. We can’t thank you enough for your understanding and patience.
Sorry again if you’re experiencing no water or low pressure in your area. We’ve made progress with the repairs and we’re onsite again now. It's quite complex so it’s taken longer than we hoped to plan, begin and carry out the repair, but please be assured we’re doing everything we can to get your taps flowing again.
Thanks for your patience and understanding whilst our team tackle the repair.
The repair in your area is still in progress, however it’s more complex than we first thought. Please be assured our team are doing all they can to safely complete the work and get your supply back to normal.
Once again, we’re sorry for any inconvenience this may be causing and thank you for your patience.
As soon as the team have made further progress we’ll let you know here.
Just to let you know, we’re making progress with the repair the leak in your area, but we still have some work to do. Due to the complex nature of the work our team have left site as they need specialist equipment to complete the repair.
We’re sorry for any inconvenience and we will have your taps flowing again very soon.
We’ll update this page once we’re back onsite and ready to continue with the work.
We’re sorry if you’re still experiencing no water or low pressure. Our team are on site and are continuing to work as quickly as they can to find what's causing supply issues in the area. Thanks for your patience whilst we get this sorted, please be assured it’s our top priority to get things back to normal.
We’ll provide with updates as we get them here.
Our team are still working hard to fix the problem in your area. In the meantime, our fleet of water tankers will remain in the area, keeping supplies on whilst we complete the repair. We’re sorry for any inconvenience this is causing, and thanks again for your patience whilst we get this sorted
Just to let you know, our team are still working hard to fix the problem in your area. In the meantime, our fleet of water tankers will be in the area soon, keeping supplies on whilst we complete the repair. We’re sorry for any inconvenience this is causing, and thanks again for your patience whilst we get this sorted.
The repair is trickier than we first thought, we’ve been out to take a look and we’ll need to carry out further investigations to get this resolved. Please be assured, our team are doing all they can to get your taps flowing again.
Thanks for your patience whilst we get to the bottom of this.
We’re sorry your water isn't flowing just yet, please be assured we’re making good progress with the repairs.
We still have some work to do to get things back to normal and it’s taking a little longer than we hoped, however our team onsite are working as quickly as they can.
As soon as we have new information on the status of the repair we’ll provide an update here.
Thanks for your understanding and patience.
We’re happy to confirm that repairs to the leak are underway. Our team still have some work to do to get things back to normal, and are working as quickly as possible to restore supplies.
Thanks for your patience and sorry for any inconvenience this may be causing.
Once we have an update on the repairs we’ll update the page with the information.
Parts of our network sit underground, and we have to dig down to gain access to them. This can cause hazards in the area for both our customers and workers, so we need to put traffic management in place before we can get started. It’s our top priority to restore supplies, but we need to ensure we can keep everyone safe in the process.
Please bear with us whilst we get this sorted. Sorry for the inconvenience.
We're sorry if you’re experiencing no water or low water pressure. We’ve found the cause to be a leak on Hyde Road. Now that we’ve identified the cause of the problem, our team will assess the issue and start the repair work shortly. Thank you for your patience.
We’ll make sure to keep you fully updated on this page with any further information.