Good news, we’ve now repaired the burst in your area and your taps should be flowing again. However, it may take up to two hours for your water pressure to return to normal. You may also experience some discolouration to your water, this is due to the repair work on the pipe and should clear after a short time. Please take a look at our discoloured water page for more information.
Sorry for the disruption, thanks again for your patience.
Need additional support?
We can all benefit from a bit of extra help at some stage in our lives. This could be due to age, ill health, disability, mental health problems, financial worries or language barriers.
Registering for Priority Services is free and means you’ll benefit from additional services. Click here to Register now.
The repair in your area is in progress, however it’s a little more complex than we first thought. Please be assured our team are doing all they can to safely complete the work and get your supply back to normal.
Once again, we’re sorry for any inconvenience this may be causing and thank you for your patience.
As soon as the team have made further progress we’ll let you know here.
Just to let you know, our team are still working hard to fix the problem. In the meantime, our fleet of water tankers will be in your area, keeping supplies on whilst we complete the repair. Find out more about our water tankers here.
We’re sorry for any inconvenience this is causing, and thanks again for your patience whilst we get this sorted.
Just to let you know, our team are onsite and ready to begin the repair to the burst in your area. For those impacted, we’re sorry for any inconvenience and we will have things back to normal as quickly as possible.
We’re sorry if you’re experiencing no water or low water pressure right now. A burst has been reported to us in your area and we can confirm this is the cause of the problem. We're on with it and repairs will start as soon as possible
Thank you for your patience.