We are aware that some properties have been experiencing no water or poor pressure, we're really sorry about this and it is our top priority to restore your supply back to normal. The repair is more complex than we first thought, so we'll need more hands on deck to help resolve the issue.
Our team will remain on site throughout the evening and we will do all we can to minimise any disruption. Our water tankers are in the area pumping in additional supplies.
We're really sorry for any inconvenience this is causing. We will update this page as our work progresses.
We want to assure you, it’s our top priority to get things back to normal in your area. We have located the further leak on Congleton Road North. We'll be carrying out the repair as a priority.
Please bear with us, we’ll keep you updated here.
We’re sorry for any further inconvenience caused whilst we get this resolved.
We’re sorry if you’re still experiencing no water or poor pressure today. We fixed the leak on Liverpool Road East however when we have turned the water back on the pressure passing through the pipe has caused further damage.
Our team are now working hard to locate the further leak and will ensure that the same thing doesn’t happen again. Thank you for your continued patience.
We’ll let you know here once we have made further progress onsite.
We’ve now completed the repairs affecting water supplies in your area. Our technicians are refilling the water main to get customers in the area back on supply. This may take a bit of time, as this will need to be done gradually in order to avoid any additional damage occurring on the pipework.
We’ll be keeping a close eye on this to ensure everything returns to normal. Thank you for your patience and we’re sorry for any inconvenience.
Our team are making progress and our top priority is getting things back to normal.
Repairs to our network can be harder to fix than we first thought, and take longer than we hoped to complete. We’re working as quickly as we can to get your taps flowing again. Thanks for your understanding and sorry for the inconvenience.
We’ll provide you with an update once we have one from the team onsite.
We’re happy to confirm that repairs to the leak are underway. Our team still have some work to do and are working as quickly as possible to get everything back to normal.
Our water tankers are in your area, pumping extra water into the pipes to keep most supplies on whilst we repair the leak on the network. Find out more about our water tankers here.
Thanks for your patience and sorry for any inconvenience this may be causing.
We’re sorry if you’re still experiencing no water or poor pressure today. We have managed to repair the initial leak on Liverpool Road East , however we’ve now located a secondary leak which is still causing some issues with supplies in the area.
Our water tankers are in your area, pumping extra water into the pipes to keep most supplies on whilst we repair the leak on the network. Find out more about our water tankers here.
We’re making progress and working as quickly as we can to get things back to normal. Sorry for any inconvenience this is causing.