Cookie consent

We use cookies to track how you use our website to help improve your experience and show you personalised content. You can accept the use of all cookies or manage them individually. You can find out more about your options by clicking “manage cookies".

Strictly necessary/functionality cookies

Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.

Find out more about our cookies

Accessibility Help

'Recite Me' lets you customise our website to work in a way that helps you use it best. We've made sure it’s very simple to use so don’t worry, you don’t have to download or install anything and there are no compatibility issues.

So whether you have dyslexia, a visual impairment or English isn't your first language, 'Recite Me' has the tools to help.

How to use ReciteMe

You can watch our video below and we've also explained the different tools available in 'Recite Me', it's so easy - give it a go.

To access 'Recite Me', all you need to do is click on the pink ‘ACCESSIBILITY HELP?’ button at the bottom right of the page or click the button below.

Access recite me
  • Rewind button icon
    Rewind to the previous paragraph of text
  • Play button icon
    Click the Play button to read the text aloud
  • Fast-forward button icon
    Skip forward to next paragraph of text
  • Minus button icon
    Decrease the text size
  • Aa button icon
    Change the font
  • Plus button icon
    Increase the text size
  • Colour wheel button icon
    Change the background, text and link colours
  • Ruler button icon
    Enable the Reading Ruler
  • Lines button icon
    Change the text dimensions
  • Dictionary button icon
    Dictionary
  • Flagbutton icon
    Translate the text into a different language
  • .txt button icon
    Remove images and view in plain text mode
  • MP3 button icon
    Highlight the text then click to download text as an MP3
  • Magnifier button icon
    Magnify what is on the screen
  • Settings button icon
    Adjust your Recite settings
  • Profile button icon
    User log in/out
  • Reset button icon
    Reset
  • Save floppy disk button icon
    Save

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

Please click the button below to confirm you have seen this message

I have read this info