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Report a bereavement

If you would prefer to speak to a member of our bereavement team rather than using our online form, you can do this by calling 0800 912 7249.

The information you provide will be used solely in accordance with United Utilities’ Privacy Policy.

Your details

Details of deceased customer

Executors / administrators / next of kin details

We will only use the information you provide to send you correspondence and not for any other purpose.

Property details

What is the current status of the property?
We will not charge for water services at this address for the next 12 weeks. After that period we will contact you again to confirm the name of the person taking responsibility for paying water bills at this property.
Please provide details of the person living at the property so we can update the account