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Manhole cover reporting

Manhole cover reporting

If you’ve spotted a problem with a fire hydrant, stop tap, water valve or manhole cover (in the North West of England) in the road or footpath, you've come to the right place!

Please fill in the quick form below. If it's one of ours, we'll come out and fix it. Thank you!

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Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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