Protect your home this winter

What to do when pipes freeze, thaw and burst in the cold weather. View our guides on insulating your pipes ready for the cold and advice on what to do in the case of a frozen or burst pipe.

Prepare, insulate, protect

See our advice for how to protect your property for the cold weather.

Frozen pipe?

If you have no water or your water pressure has dropped so there's only a trickle coming out of the tap, don’t panic, you could have frozen pipes.

Burst pipe?

Follow our tips to help you get back up and running.

How to deal with frozen pipes

If you're experiencing no water or your water pressure has dropped so there's only a trickle coming out of the tap, don’t panic, you could have frozen pipes.