Slime & staining

Bacteria and fungi, naturally present in air and water, can attach to damp surfaces and multiply to form a visible black slime or stain in various colours (black, red, pink). These growths are known as biofilms or ‘microbial slime’ and are most commonly seen in bathrooms and kitchens. Some biofilms can grow into certain materials and become a permanent feature. Although these biofilms can appear very unpleasant they are generally harmless and do not pose a risk to health.

For more information, including details of how to prevent biofilm growth and how to remove them, please read our factsheet on slime and staining (PDF 92 KB opens in a new window).

We also have an easy-to-read guide which explains how you can keep your tap water in tip-top condition (PDF 14.2 MB opens in a new window) 

 

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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