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More information

You can download our overview of the Regulations and what they mean to you in our handy leaflet here. If you have a water fittings query relating to a United Utilities area, you can email us at WaterFittingsRegulations@uuplc.co.uk

You can download a full copy of the Water Supply (Water Fittings) Regulations 1999 by visiting legislation.gov.uk

For more guidance on the Regulations visit WaterRegsUK.co.uk and go to the ‘guidance’ section where there are publications, calculators, tools and videos.

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Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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