Support if you have a burst pipe

If you have a burst pipe outside your property but within your property boundary, we may be able to assist in repairing this for you. Please complete the form below and our team will contact you as soon as possible to arrange a visit to your home. Our teams are available from 8am to 5pm Monday to Friday and will contact you during working hours on the day your form is submitted.

Please be aware, the landlord or home owner will need to be present to sign a disclaimer for any work to be carried out. Please read our private leakage repair scheme policy for more information to see if you are eligible.    

The information you provide will be used solely in accordance with United Utilities’ Privacy Policy. 

Tenant/homeowner status