Apply for a water meter

We’re really pleased that you’re thinking of applying for a water meter, they are a great way to reduce your water bills. The majority of our customers who switch to a meter save at least £100 a year. We fit meters for free and you have up to two years to see how much you save before deciding whether to stay on meter charges. We also guarantee that for the first two years, if your charges with a water meter are higher than they would have been on rateable value, then we will charge you the lower amount. You can't lose!

It’s really easy to switch to a meter, simply call 0345 072 6065 and we’ll arrange a convenient date to fit the meter so you can start saving on your bills!

Call 0345 072 6065

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Getting smart with your water meter

Read about the benefits of our new smart enabled water meters

Smart meters

Applying for a water meter

Watch our video to see how easy it is to apply for a meter.

Getting your meter installed

Watch our video to find out what to expect when your meter is fitted.

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Important Notice

Heavy rainfall and sewer flooding

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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