Family fortunes

If you have a small family, live alone or as a couple, a water meter could well prove a winner.

Even if you have a large family, it’s worth checking if you might benefit from a meter - especially if your current fixed bill is high due to your home having a high rateable value.

Remember, our lowest bill guarantee means you won’t be worse off during your two year trial and if you don’t make a saving you can switch back to your fixed bill - you can’t lose!

The HendersonsThe Hendersons

The Hendersons are an all-action family of four (five if you include Jojo the dog). When they’re not all mountain-biking together in the Lake District, mum and dad are ferrying son Max and daughter Alice to football practice and street dance class. Needless to say, the washing machine and  dishwasher never stop at their house. Their fixed water bill for this year is £640.

KatieKatie's story

31 year-old Katie recently moved into her first home. She lives alone, and she takes showers, not baths (no time!) and doesn’t have a garden – unless you count a window box with wilting herbs! Her fixed water bill for this year is £450. Katie saved £153 per year by switching to a water meter.

Kathryn & BrianKathryn & Brian's story

Retired couple Kathryn and Brian have been living in their leafy bungalow for 11 years. Their children have long since flown the nest, but their three grandchildren, and immaculately tended garden keep them more than busy. They use a water butt to keep their flowers blooming. Their fixed water bill for this year is £740 and they could save up to £302 a year by switching to a water meter.

The WangsThe Wang's story

Steve and Li Wang couldn’t be prouder of their baby girl. With nappies, night feeds and CBeebies currently dominating their lives, they’ve precious little time to think about their utility bills, or saving water for that matter. That’s sure to change in time, especially as the overheads on their semi are high. Their fixed water bill for this year is £620 and they could make a small saving of £80 per year by switching to a water meter. 

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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