Are you a student moving home?

We know that there are a lot of things to think about whilst you’re at university but getting yourself set up properly with your water account will give you one less thing to worry about!

To set up your water account we’ll need to know: 

  • the date you moved (or are due to move) into your new address
  • your previous address (if you already have a water account with us)
  • the name and address of your landlord
  • a water meter reading if your new home has one. Not sure where your meter is and how to read it? Find help with locating and reading your water meter here

Important Notice

Heavy rainfall and sewer flooding

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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