Payments that fit around your life…with PayAsUGo

For more information, download our leaflet

Download our leaflet

A new way of managing your water bills

Not everyone is lucky enough to be paid regularly. Some people would rather have more control over the amounts they pay and when, so it better reflects their particular circumstances.

Payments that suit you, not us

Our PayAsUGo scheme offers a more flexible approach. Now, instead of paying the same amount on the same day every month, you have the option to pay different amounts whenever you wish.

Just been paid today? Paid weekly? Not being paid for another two weeks?

It’s a good opport­unity to make a larger payment.

Make payments once a week.

Just make a small payment to keep you ticking over until payday.

How it works

Every three months we’ll set you a payment target – you can then spread your payments to make sure you meet that target. We’ll send you regular reminders so that you’re always up-to-date on how much you need to pay to achieve your target.

When you register we’ll ask you to download our app as it’s the easiest way to make payments in just a few seconds.

Ready to Pay As You Go?

To apply, call us now on 0800 072 6765.

We’ll ask you a few questions before we sign you up, just to make sure PayAsUGo is right for you.

Terms and conditions:

Click here to view full terms and conditions.

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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