Outside your property

  • Have you used more water in the garden over the summer months? This could be due to laying a new lawn, installing a new pond, a new simming/paddling pool, increased hosepipe usage, jet washing or any other reason 

  • Have you recently carried out any building work? For example, a new extension or renovating your home

  • Is your outside tap leaking?
Yes                         No 

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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