Our metered charges for 2025/2026

As you have a water meter, you are charged for the volume of water you use. Click the button below to open our full charges scheme document.

Charges scheme 2025/26

Metered bills are made up of a fixed standing charge and a volumetric charge. The volumetric charge depends on the amount of water that you use. You are charged for each cubic metre of water you use.

1m³ (a cubic metre) = 1,000 litres, which is the equivalent of 3,300 cups of tea or 28 showers.

Water
Charge	2024/25	2025/26	Change (£)
Water standing charge This is a fixed annual charge associated with the costs of providing our services.	£23.99	£24.46	£0.47
Water charge per 1m3 The cost of the clean water we supply to your home, based on your meter readings.	£2.164	£2.733	£0.569

Sewerage
Charge	2024/25	2025/26	Change (£)
Sewerage standing charge This is a fixed annual charge associated with the costs of providing our services.	£5.15	£4.07	-£1.08
Sewerage volume charge per 1m3 The charge is based on your meter reading.	£1.485	£2.014	£0.529
Surface water drainage A fixed charge for collecting rain water that drains from your home cleaning it and returning it to the environment.	£82.37	£100.49	£18.12
Highway drainage A fixed charge for collecting rain water that drains from public highways cleaning it and returning it to the environment.	£38.21	£45.49	£7.28

Example charges for households with a water meter
Usage m³	2024/25	2025/26	Change
30	£259	£317	£58
100	£515	£649	£134
164	£749	£954	£205
254	£1,077	£1,380	£303

The table below shows the typical measured bill of £649 (2025/2026 prices) and how it is shared across the services we provide.

Usage m³	Charge	% of total bill
Water Standing Charge	£24.46	4%
Water Volumetric Charge	£273.30	42%
Sewerage Standing Charge	£4.07	1%
Highways Drainage	£45.49	7%
Surface Water Drainage	£100.49	15%
Foul Sewerage Volumetric Charge	£201.40	31%

Save water, save energy and save money – see our top tips here.

Using less water will help you save money on your water bill if you have a water meter. Saving hot water can substantially reduce your energy bill too. It may surprise you to learn that 12% of your energy bill comes from heating water, and we have some great tips to reduce the water you heat and help bring those energy bills down.

Spreading your payments over the year can really help to make your water bill more affordable.

Our payment plans flex around your life, so you can choose to pay weekly, fortnightly, monthly - whatever suits you. If you have a bank account, the easiest way to pay is to set up a Direct Debit so that your payments are taken from your account automatically. We will also give you a £5 annual discount when you pay by Direct Debit.

You can set up a Direct Debit online by logging in to My Account.
You can see how much water you use easily online by logging on to My Account. My Account will display average water usage and you can easily display your bills and compare your water usage to the average.

How does my water usage compare to others?

This chart shows how much water other households like yours typically use each day, based on the number of people living there.

Find support schemes and better ways to pay

Priority Services is free and allows us to help our customers who need additional support.

Finding and detecting leaks is our top priority. Even with leakage at it's lowest level ever, we're on track to reduce them by a further 15%.

Select the charges for how you're billed to see what's changed

Our unmetered charges for 2025/2026

Assessed charges for when we can't fit a water meter

WaterSure, Help to Pay, Support tariff

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