West Cumbria Update

For more than 120 years, water for homes and businesses in West Cumbria has come from local sources, including Ennerdale.

The lake and the River Ehen, play host to many rare and protected species. It’s a very special place and we have an important role to make sure it stays this way.

With a growing population, and to help protect these precious local bodies of water, we have recently commissioned a project which means we no longer abstract water from Ennerdale. The West Cumbria water supplies project will now utilise Thirlmere Reservoir as the new source of water for West Cumbria.

Despite many challenges including dry weather, extreme wet weather and flooding...even the impact of Covid-19, we're now in the final stages of this unique scheme. Our project has involved the construction of a huge new 62-mile pipeline, a new water treatment plant and a range of supporting infrastructure to supply around 80,000 homes and businesses in and around the towns of Egremont, Cockermouth and Whitehaven. 

Find out more information on our West Cumbria hub

Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

Please click the button below to confirm you have seen this message

I have read this info