Get in touch and let us know how we're doing

Project feedback form

We do understand it can be inconvenient when we're carrying out projects to improve our water or wastewater pipes and sites, particularly our larger programmes of work.

We'll always do our best to make sure the communities where we're working are kept updated and our teams will minimise disruption as much as we possibly can.

Please use this form to get in touch if you have any queries or comments about our project work in your area. 

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Important notice

Heavy rainfall and sewer flooding

The heavy rainfall may be causing flooding in some parts of the region.

Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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