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I'm moving house, what do I need to do?

It’s quick and easy to tell us you are moving home online. You can find out everything you need to know as well as updating your address details here. 

Ideally, we need to know about your move no more than 28 days before the removal van turns up on your doorstep. 

Are you registered with My Account? This is the easiest and fastest way to manage your water account online, including updating your address details.