How long will it take to fit a water meter?

To apply for a water meter, call our friendly team on 0345 072 6065. We'll confirm a convenient date with you there and then over the phone so you'll know exactly when we will fit your new meter. We always aim to fit a meter within 4 weeks of receiving your application, sooner if we can. In the unlikely event that it takes longer than four weeks, we will normally credit your account with £6 for every full week we go beyond this (see our full terms and conditions for details).

When we visit your home it normally only takes us around an hour to install the meter so we won't take up much of your day.